Privacy Policy
At Vandana Vogue ("we", "our", or "us"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit and purchase from our e-commerce platform.
1. Information We Collect
When you create an account, browse our boutique, or place an order, we collect information including:
- Contact details: Name, email address, phone number, and shipping address.
- Transaction details: Order history, items purchased, and payment method selected.
- Device information: IP address, browser type, and operating system for security and anti-fraud monitoring.
2. How We Use Your Information
- To process and deliver your orders of ethnic sarees, suits, and apparel.
- To send order updates, shipping notifications, and receipts.
- To provide dedicated customer support and address your inquiries.
- To prevent fraudulent transactions and maintain platform security.
3. Payment Security
We partner with certified payment gateway providers (such as Razorpay) for secure payment processing. We do NOT store or retain credit card, debit card numbers, or CVV details on our servers. All online payment credentials are encrypted using bank-grade 256-bit SSL encryption.
4. Cookies and Session Storage
We use secure cookies and session storage to maintain your shopping cart items, track wishlist favorites, and remember your login preferences across visits.
5. Contact Us Regarding Your Privacy
If you have questions regarding our privacy practices or wish to review, update, or delete your account information, please reach out to us at privacy@vandanavogue.com or through our Contact Us page.